Refund Policy

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Effective Date : 04-10-2023

At Remedy Plus Medical Solutions, we strive to provide the highest quality hospice and palliative care services. We understand that there may be circumstances where refunds are necessary. This Refund Policy outlines the conditions under which refunds may be issued.

Cancellation of Services

If you decide to cancel our hospice and palliative care services before they are initiated, you may be eligible for a refund of any pre-paid fees. The refund amount will be determined on a case-by-case basis, taking into account any costs incurred by Remedy Plus Medical Solutions up to that point.

Quality of Service

We are committed to providing exceptional care to our clients. If you are dissatisfied with the quality of our services, please contact us immediately. We will work with you to address your concerns and, if necessary, consider a refund based on the circumstances.

Billing Errors

In the event of a billing error, such as an overcharge or double billing, please notify us promptly. If the error is verified, we will issue a refund for the overcharged amount.

Refund Process

To request a refund, please contact our customer support team at remedyplusmedicalsolutions@gmail.com or call us at 424 259-1324. Our team will guide you through the refund process and provide any necessary forms or instructions.

Timeframe for Refunds

Refunds will be processed as soon as possible and within a reasonable timeframe. The exact processing time may vary depending on the nature of the refund.

No Refunds in Certain Cases

Please note that there may be cases where refunds are not applicable, such as if services have already been provided and there is no fault on the part of Remedy Plus Medical Solutions.

Contact Information

For any questions or concerns regarding our Refund Policy, please contact us at:

Email: remedyplusmedicalsolutions@gmail.com
Phone: 323 334-6665

Your use of our services is subject to this Refund Policy. By using our services, you agree to the terms outlined herein. Please review this policy regularly for updates.